The UPS Store Customer Service Sales Associate The UPS Store Customer Service Sales Associate role at UPS delivering world-class customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate advises customers by providing accurate information on products, services, and best-value options, and demonstrates best practices related to the industry. Overview Location: Lenexa, KS Responsibilities Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Learns all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Qualifications 2 year college or high school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Experience in selling products at POS Multi-tasking, fast-paced work experience Prompt, reliable, and responsible Able to lift 40+ pounds Employment type Full-time Job function Sales and Business Development Industries Truck Transportation #J-18808-Ljbffr UPS
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